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High value, high expectations? We got you.

When it comes to choosing logistics partners, shippers moving high value freight always need to prioritize service, security, and tracking. For this Fortune 500 technology shipper, Loadsmart created a nation-wide, custom drop-trailer solution for their spot business that delivered exceptional results.

Loadsmart’s integration with MercuryGate TMS and proactive approach to customer support was crucial to helping us. And, we are still better off for it today as the market continues to evolve."
Kevin Schulz

Sr. Manager of Freight Optimization, Veritiv

95%

On-Time Pick Up

An average of 95% OTP on all spot pick ups at their ship site. 

97%

On-Time Delivery

Shipper received 97% of reliable, OTD over the course of a year.

100%

Tracking Visibility

100% of loads moved were tracked loads via Loadsmart’s p44 integration.

Setting the Bar High 

Manufacturing and distributing personal computers safely can be quite the challenge. The complexity of its supply chain, strict requirements, crucial security measures for high value goods and the importance of near-perfect delivery performance can add pressure to almost any logistic team and their carriers. Not to mention the surge in computer technology demand from an influx of new remote workers, customers need products fast.

 

The Challenge

The manufacturer needed a custom freight solution that guaranteed trailers would always be at their three facilities for spot shipments. Limited facility floor space and concerns around congestion at the dock doors meant they needed a better plan for managing outbound FLT that offered flexible, on-demand capacity for any-time spot market shipments.

Transitioning from live to drop loads would also require a dedicated network of trusted carriers familiar with their business needs. 

 

The Solution

To support its domestic FTL operations and drive more consistent delivery performance- while also avoiding dock congestion, a new custom drop trailer carrier network was created. 

Using Loadsmart's carrier network and dedicated account team, a highly selective pool of drop carriers were committed to support each facility, covering shipments to all 50 states. In addition to a host of safe transit requirements, every carrier was required to be connected to a tracking partner, like Project44, providing visibility on 100% of shipments. Today, these carriers provide the capacity and delivery performance required to support the tech company's supply chain.  

 

Results

The Fortune 500 technology shipper had clear, precise priorities for their freight needs- service, security, and speed. With a customized drop-trailer solution from Loadsmart, they were able to achieve all three objectives with added support from guaranteed service and available capacity. In 2022, Loadsmart delivered: 

  • 95% On Time Pick-Up
  • 97% On Time Drop Off
  • 100% Tracked Shipments via Project44 integration

How can our dedicated logistics team help deliver your shipping priorities? 

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