Opendock vs Conduit:
Finding the Best Dock Scheduling Solution for Your Supply Chain
Managing dock appointments via phone, email, and spreadsheets is inefficient. Many logistics leaders compare Opendock and Conduit when seeking a smarter way to schedule. In this head-to-head comparison you can learn the key differences between Opendock and Conduit and see why Opendock is better than Conduit for serious warehouse operators.
Top Differences Between Opendock and Conduit
Target Market
Opendock is best suited for warehouses handling significant volume and multiple facility locations. It’s a top choice for mid-size and enterprise shippers looking for an established dock scheduling solution.
Conduit
Conduit is best suited for small to mid-size shippers handling lower volumes at fewer warehouse locations. If your operation is less complex, Conduit might make more sense for your company.
Network & Trust
Your Carriers Already Know Opendock - Opendock is the most widely used dock scheduling platform in the USA, meaning your carriers are likely already familiar with the system. This makes onboarding and adoption fast and easy.
Conduit, with a smaller footprint, may take more hand-holding to train carriers and drivers on the system.
Tracking, Analytics, and Reporting
Opendock offers customizable carrier scorecards and advanced analytics for warehouses to get the insights they need to dispute detention fees, keep arrival times in check, and become a ‘Shipper of Choice’ with partners. Benchmark location performance by establishing KPIs and bring the entire network under a single set of standards.
Real-time time-stamp tracking and document management help with emissions compliance, meeting cargo origin, handling, and final delivery standards, and managing TWIC credentials, etc.
Conduit comes with prebuilt dashboards and scorecards for reporting. It allows users to download raw data files and sync with external BI tool for full analysis.
Scaleability and Connection
Opendock has an open API and proven integrations across TMS, WMS, ERP, and YMS. You can add complementary capabilities from Loadsmart’s suite of connected logistics solutions including transportation management, yard management, gate check-in, and computer vision asset tracking.
Opendock isn’t a static solution, it can grow with you as your company needs change.
Conduit offers managed integrations via its open API with TMS, WMS, ERP, and YMS. It can push data to a data warehouse or BI tool for additional reporting.
International Footprint
Opendock supports over 3,600 warehouse locations in the USA and hundreds more across North America, Europe, and Oceania. (English only)
Case Study: How Cascades Uses Opendock to Centralize Dock Scheduling Processes Across 63 Plants
USA Only
Customer Support
Opendock’s fully built-out support team features best-in-class account management professionals who collaborate directly with clients for onboarding, growth, and questions. It’s not uncommon for support needs to be minimal after implementation and before expansion, though the team is always available for assistance.
Conduit’s smaller scale means customers partner directly with company leadership when issues arise. Frequent portal updates without accompanying documentation or trainings are known to hinder user experience.
Yard Management
-1.png?width=130&height=121&name=c15e80a2-cc15-4da7-8ed3-34b3e5a6e4ed%20(1)-1.png)
Opendock YMS is part of a fully integrated solution that connects dock scheduling, gate management, and yard operations. It provides users with:
- A fully customizable yard view
- Simplified truck assignments
- 2-way SMS communication with drivers
- Real-time asset tracking
Conduit’s yard management feature updates automatically based on schedules and check-in data. There is a shareable yard view that gives users visibility into what's on site to improve coordination.
- Map views
- Trailer statuses
- Drop & hook support
Opendock Gate Management
Conduit Driver Sign-In
Opendock Gate Management makes driver check-ins fast with a QR code-based system, real-time arrival alerts, and automatic status updates that are all tracked within the system for reporting and analytics.
The system helps manage unplanned arrivals, ensure accurate dwell times, sends real-time alerts on gate activity, and features SMS communication with drivers.
Conduit's driver sign-in product involves optional installation of a tablet kiosk, driver's license and document scanning, large-format QR code yard signs, and driver texting.
Take Control of Your Dock Schedules with the Industry’s #1 Dock Scheduling Software
Opendock is an easy-to-use dock scheduling software for warehouses that want to gain visibility into their dock schedules and take control of truck arrivals. Warehouses set up their dock schedules and make them visable for carriers to book appointments online in less than a minute.
PREDICTABLE
No more surprise arrivals or first-come first-serve. Use scheduled appointments to plan labor more efficiently, reduce truck wait times, and lower detention fees.
STREAMLINED
Eliminate phone calls, e-mails and spreadsheets when you enable your carriers to book online.
DATA INSIGHTS
Monitor your facility with insights on peak appointment times, dock capacity, carrier on-time performance, and dwell time.